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SB
Steven B

1 reviews | Active since Dec 2014

14 Jul 2025, 12:17

Do Not Trust Makro

Absolutely useless service Ordered a printer online with a promise it would be delivered today. Their online system indicates the order is processed and scheduled for delivery When following up im told the order hasnt been processed and will not be delivered even though they have received the money

0
Replies (3)
Makro
Makro's reply15 Jul 2025, 13:49
Official
Hi  Steven,

Thank you for your review on our Hellopeter platform.

We apologize for the delay of your delivery. 

We have reached out to the supplier team and requested for feedback. 

Once we have received feedback we will revert to you with feedback.

We will work hard to improve our services.

Regards,
Makro Social Media.

Best regards,

SB
Steven B's update21 Jul 2025, 10:06
Reviewer Update
Your response is a fabrication,
You have since cancelled my order claiming no stock, yet the exact same printer is still advertised on your site, now at a lower price. You claim you will refund me in 14 days, which means you will now have my.money in your account for over 21 days, earning interest on my money, for selling stock you dont have. Thats called a ****. Your business basically earns money on others peoples money
Makro
Makro's reply21 Jul 2025, 14:31
Official
 Hi Steven,

Thank you for keeping in touch with us. 

We apologize that your order was cancelled. 

We will work hard to improve our services. 

We apologize for the delay and inconvenience caused. 

Regards,
Makro Social Media Team. 

Best regards,