TZ
Thabani Z
1 reviews | Active since Oct 2015
05 May 2021, 19:32
Do not support Makro
What a disgusting unprofessional service from Makro PMB. Laptop department either they have never got training or they dont care about customers, the level of incompetency! Makro needs to change the way they treat black people level of ****** my trolley was checked item to item at exit by securities R12 000 of groceries imagine checking one by one, while other white people passing exit without this scrutiny. I will never bring my business to Makro
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Makro's replyOfficial
06 May 2021, 09:21Good day Thabang,
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact senior management in the relevant department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact senior management in the relevant department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply06 May 2021, 09:21
Official
Good day Thabang,
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact senior management in the relevant department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact senior management in the relevant department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within 24 - 48 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hello Peter Team
Best regards,