Do not shop online at Makro

Our company has ordered furniture from Makro online and made upfront payment. Their online report showed that the order was complete the following day. We became concerned that the order shows to be completed but we have not received anything, so we contacted the call centre whom said that they will follow the order up and come back to us, which didn't happen. A week went by and we contacted the call centre again asking why the order says it is completed even though we haven't received the goods, whereafter we were told that they have to find it. We are still in the dark on whether we will get anything for the R 8,000 odd we paid.