do not shop at makro online
I placed a online order with Makro on the 1 st of June , all I have received was invoice that payment has been made , you try and phone them they do not answer , they have automated no reply email responses, was order of R 3 400 , never order online from them
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Replies (3)0
Replies (3)
Makro's replyOfficial
07 Jul 2020, 08:32Good day Bertus,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply07 Jul 2020, 08:32
Official
Good day Bertus,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
's updateReviewer Update
08 Jul 2020, 14:34This matter has still not been resolved , just someone that phoned and said they see there is a problem , this not acceptable
's update08 Jul 2020, 14:34
Reviewer Update
This matter has still not been resolved , just someone that phoned and said they see there is a problem , this not acceptable
's updateReviewer Update
09 Jul 2020, 14:11Makro has still not delivered my online order from 1 June , they do not even respond to phone calls , emails or online enquirers you submit
's update09 Jul 2020, 14:11
Reviewer Update
Makro has still not delivered my online order from 1 June , they do not even respond to phone calls , emails or online enquirers you submit