Do not recommend using Makro online

I ordered a cell-phone with Makro online. Quantity of stock, price etc. all checked out fine. I made immediate EFT and received confirmation order. A few days later, just an SMS with no explanation saying the order was cancelled, check email for details. Refund in 3-5 business days. Still waiting for that email. I logged into my Makro account to hopefully find more information. Luckily it states "Since the item went out of stock, it was cancelled" and also refund will be done by Nov 17. That's 2 weeks later. Surely there should be some kind of policy if the item is incorrectly advertised to contact the customer with an alternative option, and at the least do an immediate refund as it was an order for a gift, now to wait for a refund to purchase elsewhere will be too late.

I can not recommend using Makro online for the complete lack of customer service.