DO NOT PURCHASE ONLINE FROM MAKRO!

I bought a fridge online (Hisense), and realised a week later that the freezer compartment door does not seal correctly and causes frost to form on the drawers. I logged a complaint, and they told me they'd send a technician out to look at the seal. The first complaint was layed in June. The technician came, and on the second time replaced the gasket and seal of the freezer. He then realised that the entire cavity of the unit is defective, and said they have to replace the entire unit. The paperwork was sent by the technicians to Makro on 12 Aug. I followed up with Makro, and still haven't received any feedback. I am now sitting with a new fridge and am unable to use the freezer as it over freezes within 2 days. Their customer service is pathetic. I would advise not to buy huge appliances online. Unfortunately I'm 3 hours away from the closest Makro and was unaware of their pathetic customer service.