Do not purchase from Makro Online

Makro Online deserves a negative review not a 1 star. It is a marketing gimmick to get you to purchase products and should you receive damaged or inferior quality goods, it is impossible to return. I logged a return on 18 Oct 24, to date i have not been refunded. I went to the Online office at the Woodmead branch, the lady was dishonest and said her manager would escalate, I never heard from them, tried using the WhatsApp chat, they say my order number does not exist. Called daily, same feedback, they will escalate but never hear from them. They just pass the buck to their suppliers.