Do not purchase appliances from Makro

Absolutely disgusting service from their service department. Bought a gas stove from them that has a 3 year warranty. Notified them last week Thursday that the oven is not working. Have been following up since to find out when a technician would come through. To no avail. Eventually phoned the stove manufacturer this morning. Makro only notified them today (a full week later) and now I have to wait another three days which is their turnaround time for a technician to attend. Had I have bought my stove elsewhere I am sure the manufacturer would have been notified the same day. When I ask to be put through to a manager at Makro conveniently the call ends.

I hope these Makro employees never have to try and provide meals for their families without a functional oven!