DO NOT PURCHASE ANYTHING FROM MAKRO

I ordered something from Makro online on the 1st. Only by the 12th do I get a response to say there is no stock. I contacted them to cancel the order, however they cannot tell me when the order will be cancelled which means they cannot tell me when I will get my refund. However, when I check online the item is still available to order, how is this possible? Are you guys just taking everyone's money and taking your own time to refund people? Thats just bad customer service.

I have another order apart from that which is also another issue with delivery.

My overall experience was an absolute nightmare. I would not recommend anyone to purchase anything at Makro. I'd rather pay the extra costs than deal with this back and forth because I was promised to be contacted by a supervisor on 2 occasions and I still haven't received a call.

I cannot stress enough how unpleasant both purchases was with Makro.