Do not order with them

Item: Makro
Rating: 1
Author: Megan F

I am really dissapointed in Makro, last time I had the same issue and hoped that they would have sorted their stuff out but seems not. I placed an order on the 10th of January 2024. No updates, just saying Order Confirmed, so I decided to phone them only to hear that the item is out of stock and they WILL SEE IF THEY CAN REFUND ME!!! Really, this was supposed to be a birthday gift and I now know that just like last time it will be months before I ever get refunded!

Helpful (0)

Replies (1)

Makro's replyOfficial

16 Jan 2024, 16:50

Good day Megan, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team

Best regards,

Makro's reply16 Jan 2024, 16:50

Official

Best regards,

Do not order with them

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