DO NOT ORDER ONLINE - you WILL NOT receive your goods

I ordered a TV and some cool drinks. it was meant to be delivered in 2-5 days as per their terms and conditions. on wednesday the cooldrinks were delivered with a promise to deliver the TV the next day. When it was NOT delivered I phoned and was told it would be delivered before 6pm that day. No delivery. I called the next morning and they promised delivery by 10am. Still nothing. I called again and they promised delivery by 6pm. NO DELIVERY. I called the call centre and they just kept saying they would escalate but nothing happens. Eventually the call centre told me to call the store directly because they couldn't find out what was going on. After numerous calls to the store - being on hold for 10 minutes at a time only to have them disconnect the call - I eventually managed to speak to someone who said they can rebook the order for me? rebook it? It has never been sent or dispatched or out for delivery at all. They also cant tell me when, if ever, the order will be delivered!!!!!!! So Makro.. where is my order?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

The worst service, the worst customer care, the worst experience ever!!!