DO NOT ORDER FROM MAKRO ONLINE. PAY BACK MY REFUND

I bought a stove and plasma stand. I waited for the order for more than 2 weeks to be processed. They later came back and said they do not have the plasma stand after countless emails and phone calls doing follow ups. I collected my stove in store and they said they will refund after 3 days. I phoned after 3 days and no one gave me feedback. i phoned again and they said NO its actually 7 days. I phoned after 7 days and they said i was given the wrong information its 7 WORKING DAYS. Now that 7 working days has passed what is your excuse now MAKRO. PLEASE STOP DE*****ING YOUR CUSTOMERS AND GIVE BACK MY MONEY. I DO NOT OWE YOU ANYTHING