DvdW
Dirk van der Westhuizen

1 reviews | Active since May 2019

18 May 2019, 08:01

Do not buy online from Makro

I ordered a vacuum cleaner filter 6 wweks ago online. Nothing yet!! Phoned Makro several times, as well as DSV. Makro says it's with DSV. DSV says they hsve not received the item from Makro. NO ONE GETS BACK TO YOU!!

0
Replies (3)
Makro
Makro's reply20 May 2019, 08:52
Official
 Good Day Dirk,

Thank you for reaching out to us. I'm sorry that we didn't deliver your order as planned and for the service received.  I can understand your frustrations, I have escalated this to the online manager at the store and the couriers so that this can be looked into and addressed. Feedback will be provided later today. 

Thank you for highlighting your concerns to us.  I hope you have a good day further.  Kind Regards Makro Hellopeter team. 
DvdW
Dirk van der Westhuizen's update22 May 2019, 12:21
Reviewer Update
And now, dead quiet, no response, no online manager and no resolution...….
DvdW
Dirk van der Westhuizen's update24 May 2019, 09:42
Reviewer Update
Still.....  NO RESPONSE!