Do not buy from Makro Online, they will ***** your money!!!

Item: Makro
Rating: 1
Author: Mel R

Do not buy from Makro Online. They will send you the incorrect product and not refund you the full amount. I have called numerous times and wrote numerous emails. They keep 'escalating' but nothing gets resolved. I receive no feedback and have to call to find out what is going on every single time. It's been over 2 months now. Makro will ***** your money. If you want to shop online, rather use takealot.

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Replies (1)

Makro's replyOfficial

12 Aug 2020, 12:58

Good day Mel,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply12 Aug 2020, 12:58

Official