DO NOT BUY FROM MAKRO ONLINE SHOPPING

Please please please, do not use Makro Online. They are completely dysfunctional. We had a bad experience in December last year and I swore never to use them again. However we saw a good deal on a printer, so we ordered it to be collected from the shop... because we didnt want to use the delivery as its such a mess. The Woodmead shop then didn't have the item in stock (eventhough it showed online that it did), so they contacted us to say they have it in Centurion and they will send it to us, we send them our address. Ok... the next thing we know we get an sms that they are delivering the printer to our holiday address in CAPE TOWN. After frantic phone calls to the courier company we eventually sort it out.

Then the printer we find out has no wifi or network connectivity and we would like to return it. I call Makro Online, they tell me its not a problem they will send a courier to collect it. The next week nothing has been collected. I call again, I am promised the printer will be collected the next day... low and behold it is not collected. The next week I call back, they promise me it will be collected the next day - has it been collected - you guessed, no it has not and it has been another week. I am at my wits end what to do to get this printer collected and us reimbursed.