Do not buy from Makro online

Item: Makro
Rating: 1
Author: Johan F

I ordered chairs on the 14th and was told it would take 3-5 days. Today is the 23rd and still no chairs. I contacted the courier who informed me that Makro outsourced to one courier who then outsourced again to another courier. I need those chairs asap Makro says that it is the responsibility of the courier. However I paid Makro and it is their responsibility to ensure that I receive my goods in the time they promised

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Replies (1)

Makro's replyOfficial

25 Jan 2020, 12:26

Good day Johan,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.

Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.

Hope you find the above in order.

Kind regards,
Makro Hellopeter Team

Makro's reply25 Jan 2020, 12:26

Official