MP
Mari P
1 reviews | Active since Jan 2019
30 Aug 2025, 22:17
Do not buy anything on Makro online
Do not buy anything from Makro online!! I ordered the hoverboard for my son’s birthday. It did not arrive by the delivery date and I started following up as I already received a notification that it was handed to the courier. Not the courier, the third party or Makro knew where the item was. Eventually the supplier phoned me to ask whether I cancelled the order, which I assured them I did not do. Still no word from Makro, from whom I ordered the item and paid to have it delivered. The next day I received a refund notification even though I did not cancel the order. It has been 2 and a half weeks since the original order and I don’t have the hoverboard or my refund. Absolutely shocking!
Helpful (0)
Replies (1)0
Replies (1)MP
Mari P's updateReviewer Update
01 Sept 2025, 21:35Good day.
I acknowledge your response requesting my bank statements and apology for the cancellation of the order. I have sent numerous mails without any response, I would like to please understand how and why the order was cancelled from your side in the first place? I cannot believe how unprofessional the team is. And to top it all off, I only get a private response on Hellopeter after many phone calls and mails without any communication from your side.
I am not willing to send you my bank statement with personal information on. Please send me the proof of payment to my e-mail address, which you should have on your records from the order I placed.
Regards
Mari
I acknowledge your response requesting my bank statements and apology for the cancellation of the order. I have sent numerous mails without any response, I would like to please understand how and why the order was cancelled from your side in the first place? I cannot believe how unprofessional the team is. And to top it all off, I only get a private response on Hellopeter after many phone calls and mails without any communication from your side.
I am not willing to send you my bank statement with personal information on. Please send me the proof of payment to my e-mail address, which you should have on your records from the order I placed.
Regards
Mari
MP
Mari P's update01 Sept 2025, 21:35
Reviewer Update
Good day.
I acknowledge your response requesting my bank statements and apology for the cancellation of the order. I have sent numerous mails without any response, I would like to please understand how and why the order was cancelled from your side in the first place? I cannot believe how unprofessional the team is. And to top it all off, I only get a private response on Hellopeter after many phone calls and mails without any communication from your side.
I am not willing to send you my bank statement with personal information on. Please send me the proof of payment to my e-mail address, which you should have on your records from the order I placed.
Regards
Mari
I acknowledge your response requesting my bank statements and apology for the cancellation of the order. I have sent numerous mails without any response, I would like to please understand how and why the order was cancelled from your side in the first place? I cannot believe how unprofessional the team is. And to top it all off, I only get a private response on Hellopeter after many phone calls and mails without any communication from your side.
I am not willing to send you my bank statement with personal information on. Please send me the proof of payment to my e-mail address, which you should have on your records from the order I placed.
Regards
Mari