NS
Ntombizodwa S

1 reviews | Active since May 2016

20 Aug 2026, 11:54

Distasteful Service

I am so sick and tired of the run around Makro is busy with. They don’t care about their customers . This is the second complaint and no one has called me, instead they wrote a formal email and till today there’s no positive response from them. They took my money , they are real ****mers . Their customer service is distasteful and concerning as this is not the first time I am experiencing such horrible service . It’s almost month end and my order hasn’t been delivered . I would never recommend Makro to anyone. They are daylight *******’s. #3CEHT. Refund me my money because you lack human decency and business etiquette.

0
Replies (2)
Makro
Makro's reply20 Aug 2026, 12:30
Official
Hi Ntombizodwa, 

Thank you for reaching out.

We apologise for the inconvenience and the delay caused regarding your order.

Kindly be advised that your query has been escalated to relevant department.

We will follow up and get back to you as soon as we have an update.

Kind regards
Makro Social Media Team
NS
Ntombizodwa S's update21 Aug 2026, 10:28
Reviewer Update
You are lying, you have been responding the same way since the beginning of my escalation and you have done absolutely nothing . Your responses sound robotic. I want my refund and hard earned money back. You are *****sters . Please refund my money back and keep your microwave . Your treatment and urgently is unacceptable. I am not your friend , I am your customer and I shouldn’t be begging you to deliver what I paid for . You are daylight ****s .