Dissatisfied n disgruntled customer

I have previously purchased a vacuum machine that was supposedly suppose to carry a 2yr warranty n a 5 year exchange warranty from Philips or atleast that's what the salesman arlt makro stores in strubensvalley had told me.. I barely used it and it loses power and suction, when I took it back to makro they told me that the guarantee of exchange does not apply..

In any case the vacuum has been repaired 2 times but the same problem persisting..

Than I recently purchased a kettle for R400 and within a month the button to open the lid wouldn't work anymore, they told me they booked it in n it would 6 weeks which is utterly absurd.

Total amount I've spent is about R1500 and I'm totally dissatisfied on both items only to come to know that all the warranties they supposedly have the sales personnel tell us customers about is infact lies.

From this it can definitely be concluded that they have sold me defective items and when the time came for them to honour the warranty agreement, they reneged.