Dissatisfied and frustrated

Makro Crown Mines has *********** management and workers , they only care about themselves and generating profits…but they have no human decency to treat their customers well . They are full of lies and they are good at harassing their customers. Yesterday we finalised a delivery request with their Senior manager at Makro Crown Mines after standing for an hour in their store trying to resolve the delivery issue which is their fault and all this is because of lack of communication amongst themselves . Today the store manager , some lady is busy harassing us with phone calls and they want to deliver whereas we told them our availability is 6pm but they keep wanting us to accommodate them yet we stated that during the day we will be unavailable and they agreed , but now they are making us fools . Ashley , Mpho , the floor manager I forgot her name are very good at manipulating customers, they don’t care about us , everything is about them . They need proper training on how to deal with customers . The fridge we bought last week Friday was suppose to have been delivered already on Monday the 24th and today is the 29th and we haven’t received the fridge we bought cash . They treat us like trash and take us for fools . I am so unhappy and disappointed with Makro Crown Mines and their stuff . I will further escalate this matter to the ombudsmen if this fridge doesn’t get delivered today at 6pm as per our request and should the harassment continue , I will also charge Makro