Dissastisfactory Customer Service

I purchased a Kalahari High Back Chair on the 25th of July and after just 3 weeks I have noticed the cushioning deteriorate and the chair tilts, slightly, but uncomfortable to the left, as well as the plastic covers that hide the *****s in the arm rest pop off regularly. More importantly I can feel the discomfort on my body. <br> <br> I returned the item ****erally FIVE days after their 14 day store policy) and according to the CPA Section 56 if an item is defective I am within my rights to return it within six months and be liable for a repair, refund or replacement at my choosing, however according to the store that is not the case. I must wait 2 - 3 weeks for a repair, and what am I supposed to use in the interim while store and supplier decide who's responsibility this is? What's the most upsetting is that I could SEE the difference in cushioning between my chair and the one on display, but no plight was heard. <br> <br> Very Disappointed. <br> Also note: I've never seen someone until today swing back and forth on a chair to test the cushioning like the salesman did. People usually sit on chairs. Be careful with your purchases, if your 14 days is up, lost money and a sore bottom.