Dissapointed and angry being left high and dry by makro

I am highly disappointed with Makro currently, I have never had issues before and have constantly praised they excellent service.

I placed an order online on the 14th of December, received an invoice with only 1 of the items in my order on the 15th of December. On the 17th of December I received another invoice with the rest of the items I ordered. I then received an sms from the courier that my order will be delivered today by 17:00. My order did not arrive so I called the delivery guy and he asked to deliver tomorrow , also informing me he only has one item with him a measly pack of 6 appetizers!!

I cannot understand why they would split my order like this and why I wasnt informed of split deliveries. This is ridiculous and disappointing! I called the call centre and the agent was so clueless! I'm not happy