RH
Rinda Hunt-Davis
1 reviews | Active since Mar 2015
16 Mar 2021, 09:52
Dissapointed
One week ago i notified Makro that i have a faulty product. Order MAK***. A Norman Dailey contacted me and asked for fotos on the 11/3. I emailed numerous times to ask when collection is taking place. No answer. Phone the helpline and was answered by a mail box. This is very unprofessional. CAN SOMEBODY GET BACK TO ME
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Makro's replyOfficial
16 Mar 2021, 10:32Good day Rinda,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we are addressing the matter alongside our third party supplier and we will provide you with urgent update/progress of the matter shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we are addressing the matter alongside our third party supplier and we will provide you with urgent update/progress of the matter shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply16 Mar 2021, 10:32
Official
Good day Rinda,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we are addressing the matter alongside our third party supplier and we will provide you with urgent update/progress of the matter shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we are addressing the matter alongside our third party supplier and we will provide you with urgent update/progress of the matter shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team