DISRESPECTFUL MAKRO SERVICE!

Very frustrating!!!!! I get a call from Makro telling me they will deliver my deep freeze in 10 minutes! I said that is OK, provided it's definitely 10 mins, because I have an appointment. I race to my business, and wait 40 mins for them!!! Not even a call to apologize!! They lack respect for a customer! Never mind their employee, the way he talks to a customer on the phone..'hey Bru, iv got a delivery for you' I'm not his 'Bru!