JM
Jivesh M
1 reviews | Active since Nov 2015
29 May 2019, 14:25
Dishwasher not delivered - MAK **********
I purchased a bosch dishwasher online on 20-May-2019. The estimate delivery said it will be delivered on 27-MAY-2019. On the 27th I got an sms and email saying it was dispatched. 2 days gone and nothing received. I called the customer 3 times and spoke to 3 different quacks, all saying it was dispatched and they will get back to me. It's been hours and no ****ing response. Order reference: MAK ********** .
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Makro's replyOfficial
29 May 2019, 14:58Good Day Jivesh,
Thank you for taking our call and for bringing this matter to our attention.
We understand your frustration and disappointment in this regard and we sincerely apologize. This is not the customer service we wish to provide our customers with and we will definitely follow up with the store and the couriers to find out when you will receive your order.
As soon as we receive feedback we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call and for bringing this matter to our attention.
We understand your frustration and disappointment in this regard and we sincerely apologize. This is not the customer service we wish to provide our customers with and we will definitely follow up with the store and the couriers to find out when you will receive your order.
As soon as we receive feedback we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply29 May 2019, 14:58
Official
Good Day Jivesh,
Thank you for taking our call and for bringing this matter to our attention.
We understand your frustration and disappointment in this regard and we sincerely apologize. This is not the customer service we wish to provide our customers with and we will definitely follow up with the store and the couriers to find out when you will receive your order.
As soon as we receive feedback we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call and for bringing this matter to our attention.
We understand your frustration and disappointment in this regard and we sincerely apologize. This is not the customer service we wish to provide our customers with and we will definitely follow up with the store and the couriers to find out when you will receive your order.
As soon as we receive feedback we will contact you.
Kind Regards,
Makro Hellopeter Team
JM
Jivesh M's updateReviewer Update
30 May 2019, 14:44****holes, stop robbing me, I'm a lawful citizen, I don't deserve to have my hard earned money taken from me.
JM
Jivesh M's update30 May 2019, 14:44
Reviewer Update
****holes, stop robbing me, I'm a lawful citizen, I don't deserve to have my hard earned money taken from me.