JK
Jacques K

1 reviews | Active since Mar 2011

28 Feb 2017, 08:18

Dishwasher extended warranty repair

<p>Our LG dishwasher started giving problems draining. We proceeded to claim via extended warranty and Makro sent out Panaserve for repair. The dishwasher was repaired and broke again 4 days later. Panaserve was then sent back and took the dishwasher to their shop for investigation as they do not know what the fault is. The dishwasher was returned on the 23rd with scrathes to the sides of the dishwasher from transporation. Today again the same problem with the dishwasher!!! Does makro not use reputable companies to do these repairs? How many times is this going to happen?</p>

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Replies (2)
Makro
Makro's reply01 Mar 2017, 11:48
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply09 Mar 2017, 11:35
Official

Thank you for your enquiry. I understand that the store has been in-contact with you and the problem is now resolved.

Regards

Mbali