Dishonesty

<p>I bought a decoder on Saturday and confirmed with the sales person (Thabo) that I need an extra view. The salesperson confirmed that Blingstallation will install the cables for extra view as well and I explained that I gave away the old compact dish after encountering problems. The sales person assured me that it won't be a problem as they will just put cables and later on I can buy the dish and call the DSTV for the set up. I decided to buy PVR decoder only and decided to leave the 2nd decoder thinking that I will still manage to watch TV but yesterday Blingstallation technicians came and said that it's not possible for them to install the cables as I need to get a second dish and TV to complete the process. They also said I need to pay 225 fee to upgrade the version of which I was told that the PVR gold is the latest according to the sales person and later on the technicians changed their minds and said that they will charge the 225 for labour, as they claimed that it will take more than 1.5 hour to remove the old dish and install a new one. It shocked me a lot because I am staying in a duplex apartment and I wonder why was the 225 not included from the package because the distance is not long. I even wondered if is it my problem to pay them for being slow because I clearly cannot see why it should take them that long .I had no choice except to let them go because they said if I install one decoder when I call them again I will have to pay 450 for call out fee and in the shop the sale person told me that the dish has warranty on 1 year and I don't have to pay anything when it is still under warranty. Before they left they showed me final quotation which was inclusive of extra 40 rand which I also don't know what it for is as I was never told about. Again they asked me to sign a blank page on their tablet and they said it was to show that they were at my place. I am thinking of returning the decoder because is useless for now and I could have made some plans before they came if they were honest from the beginning. They insisted on taking the voucher card as they claimed that they have to submit it at their offices but I want to return the decoder back and get a company that will be honest with me. </p> <p> </p>