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Rocco P
1 reviews | Active since Jul 2011
03 Dec 2024, 19:19
Dishonest
Ordered online. 3 items cancelled due to stock issues I assume. Ok, but then why was refunded only a portion of what I paid for those items. You should be refunding what I paid for them, not a portion and pocketing the rest. Order number #MAK***. How many other people have you done this to that have trusted your honesty and not sense checked the refund amounts?
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Rocco P's updateReviewer Update
12 Dec 2024, 01:01Dear Makro. While your reply is appreciated, I've had no further followup from you. I have both called in to your support line and sent your support team an email 8 days ago with no response. Thus, your promise to sort this out means nothing unless you actually do something about it. The only response I have from you thus far is on this platform since the public can see the issue. On your official channels, no respose to date. I can't believe your service is this bad, I expected more. Guess Makro is not what it once was.
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Rocco P's update12 Dec 2024, 01:01
Reviewer Update
Dear Makro. While your reply is appreciated, I've had no further followup from you. I have both called in to your support line and sent your support team an email 8 days ago with no response. Thus, your promise to sort this out means nothing unless you actually do something about it. The only response I have from you thus far is on this platform since the public can see the issue. On your official channels, no respose to date. I can't believe your service is this bad, I expected more. Guess Makro is not what it once was.