Disgusting Service! Staff

An absolute disgusting service from Makro Woodmead and the trade bulkers Team. We were standing in the queue to pay for items and enquired on why it is taking so long - Joshua Mjadu says "I'm busy scanning stock and why do I need to explain to you what I am doing". Is this the attitude you train your staff to have? Do you not value customer service? Joshua continued arguing for atleast 15 minutes and eventually took his stock and left with attitude , like a child. I then asked cashier : Mary Moidba if she is now cashing. I had to repeat myself 5 times and eventually she answered with "do you have a makro card". I am utterly disgusted by your staff and the attitude they have displayed. Your brand is illustrated via your staff. The matter was further escalated to Bethel.