MR
Michelle R
1 reviews | Active since Jan 2016
27 Jan 2019, 10:39
DISGUSTING SERVICE FROM MAKRO CARNIVAL MALL
I had the most disgusting service ever from Makro at Carnival Mall on 26/01/2019. If I could give a -star rating I would, when myself and my wife got to the que the sign at the kiosk said 15 items or less, when we were 3 clients away from the front the sign was changed to say 5 items or less, the cashier then gave us an attitude saying that the signs says 5 items or less, when my wife told her of the 15 items sign she told my wife that she is a ****. I have never been so insulted in my life inside a store and will never set foot in Makro Carnival Mall again. The service from one door to the next is absolutely DISGUSTING and I will tell everybody that I know of this terrible service???????
Helpful (0)
Replies (1)0
Replies (1)Makro's replyOfficial
28 Jan 2019, 09:07Good day Michelle
Thank you for bringing this to our attention.
I firstly wanted to apologize for the service that you've received when visiting our Carnival store.
I have made the branch manager aware of this so that measures are put in place so that going forward this doesn't happen again.
Kind Regards
Otsiele Boikanyo
Thank you for bringing this to our attention.
I firstly wanted to apologize for the service that you've received when visiting our Carnival store.
I have made the branch manager aware of this so that measures are put in place so that going forward this doesn't happen again.
Kind Regards
Otsiele Boikanyo
Makro's reply28 Jan 2019, 09:07
Official
Good day Michelle
Thank you for bringing this to our attention.
I firstly wanted to apologize for the service that you've received when visiting our Carnival store.
I have made the branch manager aware of this so that measures are put in place so that going forward this doesn't happen again.
Kind Regards
Otsiele Boikanyo
Thank you for bringing this to our attention.
I firstly wanted to apologize for the service that you've received when visiting our Carnival store.
I have made the branch manager aware of this so that measures are put in place so that going forward this doesn't happen again.
Kind Regards
Otsiele Boikanyo
