MR
Michelle R

1 reviews | Active since Jan 2016

27 Jan 2019, 10:39

DISGUSTING SERVICE FROM MAKRO CARNIVAL MALL

I had the most disgusting service ever from Makro at Carnival Mall on 26/01/2019. If I could give a -star rating I would, when myself and my wife got to the que the sign at the kiosk said 15 items or less, when we were 3 clients away from the front the sign was changed to say 5 items or less, the cashier then gave us an attitude saying that the signs says 5 items or less, when my wife told her of the 15 items sign she told my wife that she is a ****. I have never been so insulted in my life inside a store and will never set foot in Makro Carnival Mall again. The service from one door to the next is absolutely DISGUSTING and I will tell everybody that I know of this terrible service???????

0
Replies (1)
Makro
Makro's reply28 Jan 2019, 09:07
Official
Good day Michelle

Thank you for bringing this to our attention.

I firstly wanted to apologize for the service that you've received when visiting our Carnival store.

I have made the branch manager aware of this so that measures are put in place so that going forward this doesn't happen again.

Kind Regards 
Otsiele Boikanyo