1 reviews | Active since Jul 2017

23 Nov 2019, 14:46

DISGUSTING SERVICE FROM MAKRO BEDWORTHPARK

Makro is one my favourite store ,however service at Makro Bedworthpark is disgusting. 1st time i can in to buy a table and all supposed people looking after that space where already gone. Before store could close its doors ,already some of the staff members had left. We were left stranded in there without no help. Today same thing happens yet again..guess which store Bedworthpark. I had to wait in tje garden space ,guess what none of the people maning the space are available. It's 2pm middday..

Service at MAKRO BEDWORTHPARK SUCKSSS BIG TIME. SERVICE IS TERRIBLE. I'm never recommending anybody there,simply because Customers are not important for this store.

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Replies (1)
Makro
Makro's reply24 Nov 2019, 10:40
Official
Good day Portia,

Thank you for bringing this matter to our attention and we sincerely apologize for the experience.

We pride ourselves in putting our customers first and making our customer experience pleasant, however, this experience is disappointing.

We have sent communication to our store's management and corrective measures will be put in place. Our store's management will be in contact with you within 48 working hours.

Thank you again for your support and enjoy the rest of your day further.

Warm Regards,
Makro Hello Peter Team