1 reviews | Active since Jun 2016
Disgusting service from Cashiers
This afternoon I went to to Makro Springfield and I then checked out @ the bulk counters (cashiers). To my surprise when I got to the tills the two cashiers were occupied though the one didn’t have a customer with her but said she was busy. Only to realise that the customer she is waiting for is the same customer who is in the line with me @ the other till, so I went on to wait for them to finish the sale of which when it was done the second cashier that was assisting me didn’t bother to advise that she was still to continue with another sale for the same customer, this happened in front of the supervisors, who saw nothing wrong with one customer being served by two different cashiers, while we wait for them. This is really not customer service, the cashiers in that place make you feel as if they are doing you a favour. Customers should be treated the same and no one should be getting any special treatment, the service is really appalling for such a big company like Makro. Your cashiers should learn to treat customers with respect and it shouldn’t even be a case of looking down on one another. This disgusting service was from cashier no: 140 and her peers.
