PZ
Pam Z
1 reviews | Active since Nov 2012
06 Aug 2019, 19:38
Disgusting service Crown Mines Makro
Worst service ever at crown mines mzkro. I handed my TV set for repairs on Saturday, 3 August 2019 and the disgusting service I got from RMatshsp as the receipt says was beyond disgusting. Beyond the disgusting service, it's still continues as to date, I've no confirmation of any progress on my TV let alone to confirm the progress on the repairs or time lines.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
07 Aug 2019, 08:32Good day Pam,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received in this regard. We will contact our Returns Manager in our Crown mines branch to further advise on this matter and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received in this regard. We will contact our Returns Manager in our Crown mines branch to further advise on this matter and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply07 Aug 2019, 08:32
Official
Good day Pam,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received in this regard. We will contact our Returns Manager in our Crown mines branch to further advise on this matter and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused and for the customer service you have received in this regard. We will contact our Returns Manager in our Crown mines branch to further advise on this matter and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team