VB
Vishay B

1 reviews | Active since Apr 2019

08 Dec 2025, 17:52

disgusting service by Makro online

OD*** called 08/12/2025 ***

Typek printing paper ordered, called twice but its only being escalated but no feedback since ordered on 04/12/2025 and no manager or team leader is available. the items are available online but no stock and i have paid.

0
Replies (2)
VB
Vishay B's update09 Dec 2025, 12:08
Reviewer Update
hi

i have reached the end of the road trying to resolve this issue with Makro. nobody can help and no managers or team keaders can talk to customers. i actually failed to get this resolved or even get a refund.
VB
Vishay B's update09 Dec 2025, 12:44
Reviewer Update
I eventually received help from the receptionist at the Alberton branch for online orders and she went in person to the department to get somebody to call as they dont answer any calls. she also sent online an email and they mentioned that they called me. eventually TISEPSO PHAKA called me at 12h33 pm on the 09/12/2025 and whilst on the call, he tells me that his system is offline. i have no idea at this stage as to what to do or where to get help for 2 boxes of typek printing paper which costed me R748.00.