SK
SHENAAZ K
1 reviews | Active since Apr 2011
01 Jan 2020, 17:59
Disgusting service at makro
Service at makro is so bad.for 6 months I am having issues The client service management dont even bother. They have the money so why bother to assist further I have names of staff who at the branches have rendered such disgusting service.i am having g a problem and they just refuse to help.senior management need to get involved and resolve the issue or just return my money .
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
09 Jan 2020, 13:58Good day Shenaaz
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we and we can assure you that this is certainly not the type of service you can expect from any of our stores. please kindly note that we will therefore have the matter addressed and dealt with internally with relevant departmental managers at the store.
We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we and we can assure you that this is certainly not the type of service you can expect from any of our stores. please kindly note that we will therefore have the matter addressed and dealt with internally with relevant departmental managers at the store.
We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply09 Jan 2020, 13:58
Official
Good day Shenaaz
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we and we can assure you that this is certainly not the type of service you can expect from any of our stores. please kindly note that we will therefore have the matter addressed and dealt with internally with relevant departmental managers at the store.
We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We respect and value all our customers and assure you that this matter will be our priority.
We have received your complaint and we and we can assure you that this is certainly not the type of service you can expect from any of our stores. please kindly note that we will therefore have the matter addressed and dealt with internally with relevant departmental managers at the store.
We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team