disgusting service

I am very angry at the way you Makro are rendering your pathetic customer service. I purchased camping tents on the 17th Feb and even today I am still waiting. Y did u accept my money if u knew u can't deliver.. I baught those tents because I am going on camping later today. Yesterday a company called Dawn Wing came here to deliver incorrect parcel. What is wrong with u people????I am tired of calling your online support which has ***** who always promise to come back to me but neva did.I n?ed my tents today.N mayb I should as well send u my phone bill for refund .it was my 1st time buying from makro n last. I'l stick to Game as i always did.