Disgusting service

I am utterly disgusted by the service I received from your Markro store in Riversands Fourways. I bought a washing on Saturday and opted to collect it today.Today upon arrival I was assisted by a very rude gentleman by the name Moreki in the washing machine department. I was kept waiting for a long time and on his return I mention this fact to him and how unhappy I was about this. Without acknowledging my complaint he tells me how there were so many invoices in that room it is not like there was just mine lying around. I asked him if that is the tone he uses with his customers. I reminded him that I was the customer and not him he then rep**** that if I want to complain I can speak to his manager. He proceeded to the cashier area and without explaining what should happen next he left me by the door waiting again. I am loyal Markro customer but after today I am not sure I will be visiting this store again. I myself work in the service industry and I understand the value of client service and recognize bad service when I see one. There was no acknowledgement of my concern but instead he takes an argumentative tone which is disappointing. I did not wait to speak to the manager as I was already pressed for time and left my details at the store. Please address this because your Consultants cannot speak with such arrogance which shows complete disregard for client service and shows there's no consequences for bad service otherwise he would have thought twice before speaking.