Disgusting Service

I came to Makro Woodmead to purchase two Xbox One games and after paying for the games at the till, I waited for ten minutes until I had to ask the cashier where my games are, it's then only she called for another cashier (Mildred Skhosana) to go collect the games with the disks inside. I waited a further ten minutes to be told that only one of the games I have already paid for is in stock. I was then told that they would refund the one game after 3 working days. Then I was told to go Alberton to buy the game. Through this whole process I was ignored, snubbed and had to continuously ask various staff for assistance. If this is how Makro treats customers who spend large amounts of money then I have no interest in ever making purchases from Makro again, as I frequently make purchases from Makro but this has completely disgusted me. As soon as this matter with my refund gets sorted out I am revoking my Makro card and never making purchases from Makro again.