Disgusting Service

If I could there wouldn't even be a 1 star rating. Nevertheless, I wanted to refill our gas bottles at Makro and tried to find out what the prices are...their reception doesn't answer the call and call was dropped atleast 7 times. The internet site is just as bad as it gives no gas prices. Email was ignored so I decided to go to Makro myself on 6 March.

After handing in the 3 bottles, myself and my dad went in to pay because I had to use his Makro card. After paying at till no 8 we only realised after exiting and my dad leaving in his bakkie, that the lady charged us for 2 bottles only.

I went back and the lady was gone, so I had to que once more, once getting to the till I tried to explain to the lady that the other at till no 8 had only charged for 2 gas bottles and that I have to pay for the 3rd, but did not have my dad's Macro card.

Without really listening she had called a supervisor and I had to explain myself once more....she then asked me "How are you going to pay for it?"?????

I once Again stated that I can pay for it and that I just don't have the Macro card. She and the lady at the till had the nerve to call me Stupid after not even listening to what I had to say??!!!

Your service and customer relations are disgusting. I will definitely not buy there again and will post this on every platform and every opportunity I get so everyone can see how pathetic your staff really are.