EN
Edwin N

1 reviews | Active since Nov 2017

23 Sept 2023, 20:49

Disgusting rotten meat

Hi, yesterday I bought pork chops, bulk pack, from Makro Riversands. This was the 22 September 2023.

Today I wanted to marinade the meat, and to my surprise , the meat is black and rotten in smell, and disgusting . I do want to report this to the health council as this is disgusting , and if cooked my family and I would have gotten seriously ill. I am disgusted , I still have the meat and took pictures.

I need senior management to contact me.

0
Replies (2)
Makro
Makro's reply24 Sept 2023, 09:55
Official
Good day Edwin, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team

Best regards,

EN
Edwin N's update25 Sept 2023, 10:30
Reviewer Update
Good day , no one has called me since , and this is. Actually concerning …..