Disgusting On-Line Experience with Makro

Disgusting online experience. No wonder Massmart is in trouble. I bought three ink cartridges for my Epson Printer online. They only delivered one. Phoned the call centre twice already. Response is every time - tomorrow (cheque is in the post). They sit with my cash and I do not have the goods. Maybe it improves their cashflow. Feel sorry for people who order more expensive items online from Makro. They make use of external suppliers i.e. you order online and they get the supplier to deliver. Thus not a store anymore but a broker, hence their no care attitude.