NM
Noxolo M
1 reviews | Active since Mar 2020
06 Jan 2025, 20:45
Disgusting makro
I received a call from a delivery guy today saying he is here to deliver a chest freezer I ordered online a month a go after I made multiple calls to makro telling them I want to cancel the order still delivering it at the incorrect address. I'm so fed up with makro right now. Every time I call I'm told they are escalating but still freezer was dispatched for delivery. Makro has Horrible service I regret why I ever used their Horrible online service.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
13 Jan 2025, 09:46Hi Noxolo,
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply13 Jan 2025, 09:46
Official
Hi Noxolo,
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We do apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,