JH
Joshaal H

1 reviews | Active since Jan 2018

25 Nov 2018, 09:53

Disgusting In-store Service

I visited the Makro Woodmead store on Saturday , 24th November 2018, to purchase a PS4 console. I went to the gaming department and was sent to different sales consultants by 4 different staff. The staff had terrible attitudes and some of them were gathered together talking and laughing instead of helping me. I was expecting to wait and for the store to be busy as it was the day after black Friday, but I didn't expect the terrible service from the staff. I eventually left the store and purchased the console from Dion wired where I spend about only 20 minutes in the store. Makro invites customers to their stores on big sale opportunities but their staff give you the attitude and service that makes you leave the store in disgust and anger. Ridiculous Nd terrible service from the poorly educated Marko sales staff.

0
Replies (1)
Makro
Makro's reply26 Nov 2018, 16:17
Official
Thank you for your feedback. Please be advised that the above feedback has been sent to the relevant superiors based at the branch.
 
Regards
Zanele Zwane