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Vongani K

1 reviews | Active since Mar 2024

03 Mar 2024, 02:26

DISGUSTING 🤮 FAULTY FRIDGE! DONT BUY FROM MAKRO ONLINE

I bought my fridge on the 25 February 2024 which was delivered on the 26 of February 2024. I plugged in the fridge on the 27 of February but ever since then the fridge has been making weird buzzing loud sounds coming from the freezer compartment and the back of the fridge. The sound comes and goes every 11 minutes yes I’ve counted the minutes it went mute and the minutes the weird sounds begin. This is not suppose to be happening it’s so noisy and irritating. Come fix this problem or replace it. This is totally unacceptable!! It’s been 3 day’s of the weird sounds I just can’t take it anymore. Please fix this. I adjusted the fridge leg but the sound is still the same Even their customer service is not of help they are so clueless when you call.. I’m still waiting for them to get back to me even today Disgusting service nxa

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Replies (2)
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Vongani K's update05 Mar 2024, 13:34
Reviewer Update
You guys are busy telling me stories I have been calling and sending follow up email every day and I’m told different stories.

You need to come collect the damaged fridge that was suppose to be a new fridge but don’t seem like one.

You said a driver will collect it between yesterday and today but still no communication has been made. When I call I’m told that no driver is going to come my request is still on going but the email Europe Mokoena sends me said that it will be picked yesterday or today. Who should I believe?

And what’s worse I’m being told not to switch off the fridge meanwhile the weird loud noise is even getting worse
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Vongani K's update05 Mar 2024, 13:36
Reviewer Update
I just want the fridge repaired or replaced or just refund me my MONEY