mM
mpoleleng M
1 reviews | Active since Feb 2014
02 Jul 2025, 14:09
DISGUSTING CUSTOMER SERVICE FROM MAKRO ONLINE ORDERS
Disgusting customer service from Makro online services, Makro staff do not do their job, I emailed Makro about changing the address of order and they still delivered to the wrong address and refuse to sort out their mess…their staff was informed well in advance before the courier company collected order that order must be changed and still did not do as told. I have proof of all communication and the staff members who didn’t do their jobs…the food is meant to go to a family who is grieving and preparing for a funeral and the Makro staff still could not care less, such disgusting customer service
Helpful (0)
Replies (1)0
Replies (1)mM
mpoleleng M's updateReviewer Update
09 Jul 2025, 15:22that order was cancelled without my permission, your customer service is disgusting I am going to lay an official complaint with the retailer ombudsman for customers
mM
mpoleleng M's update09 Jul 2025, 15:22
Reviewer Update
that order was cancelled without my permission, your customer service is disgusting I am going to lay an official complaint with the retailer ombudsman for customers
