JS
Jenny S
1 reviews | Active since Jul 2019
26 Jul 2019, 13:26
Disgusting Customer Service
Staff absolutely rude and untrained. When you complain to the assistant store manager and store manager you definitely know that your complaint will not be adressed. Will never shop at your store again! What you dont seem to understand is that swearing at a customer has serious repercussions. I will tell my friends and family about my experience they will tell theirs and so the terrible customer service ripple effect will start. Is your lack of customers and rude staff worth loosing customers and income??????
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Makro's replyOfficial
26 Jul 2019, 14:42Good day Jenny,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in our branch and for the inconvenience this has caused you. We do not, under any circumstances, condone such treatment from our stuff to our customers as our customers are the cornerstone of our business and should be treated as such.
Please be advised that we will contact the relevant management and address this matter. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in our branch and for the inconvenience this has caused you. We do not, under any circumstances, condone such treatment from our stuff to our customers as our customers are the cornerstone of our business and should be treated as such.
Please be advised that we will contact the relevant management and address this matter. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply26 Jul 2019, 14:42
Official
Good day Jenny,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in our branch and for the inconvenience this has caused you. We do not, under any circumstances, condone such treatment from our stuff to our customers as our customers are the cornerstone of our business and should be treated as such.
Please be advised that we will contact the relevant management and address this matter. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in our branch and for the inconvenience this has caused you. We do not, under any circumstances, condone such treatment from our stuff to our customers as our customers are the cornerstone of our business and should be treated as such.
Please be advised that we will contact the relevant management and address this matter. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,