nE
nigel E
1 reviews | Active since Nov 2023
05 May 2025, 12:55
Disgusting customer care
I have been trying for over 2 months to get a tv set collected for repair, as it is 55inch Makro informed me that they send a technician to do repairs/replacement onsite. After about 5 phonecalls including one where i was told it has been repaired when nobody contacted me or collected the unit i phoned again today, This time i was told to contact Sinotec directly as Makro will not help me. I find this totally unprofessional and a toatal waste of over 2 months of phonecalls and emails.
Helpful (0)
Replies (1)0
Replies (1)nE
nigel E's updateReviewer Update
07 May 2025, 13:48You people don't listen. I still have the TV set. Nobody has booked it in or given a job number. If you actually took the time to read the complaint you would know this. Why should people shop at makro when they have this kind of nonsense when trying to get service?
nE
nigel E's update07 May 2025, 13:48
Reviewer Update
You people don't listen. I still have the TV set. Nobody has booked it in or given a job number. If you actually took the time to read the complaint you would know this. Why should people shop at makro when they have this kind of nonsense when trying to get service?