Disgusting Behaviour from 'Superior' Staff and Cashiers!

<p>I went to Makro Germiston on Wednesday 19th/10/16. I paid R2000.00 via Card to my Makro Account and also purchased the label machine and a game for R800.00. I do know that the installment paid will take 2 working days to cLear. We then went around Makro shopping to the value of R1181.60 , I also know that if you purchase over R1000.00 Makro has to do a credit check. Myself and the cashier put R100.00 cash towards my Makro account to see if it reflect's immediately and it did so I put another R900.00 in cash towards the account in order to purchase my items. The very friendly cashier called the supervisor to do a security check, the supervisor took my ID and Card, she came back to tell me that I cannot purchase anything as my account was in arrears, I explained to her that I have paid the arrears and also cash into the account, she did not understand me and made us wait 45min until the person on the phone told her to swipe the card and see If it goes through, which myself and theven cashier knew it was going to go through and did. </p> <p> </p> <p>The supervisor "Florah" was very arrogant and did not even apologise after realising that she was indeed wrong. She just continued to speak to her colleagues in her language and clicking her tongue. Makro should train their staff on customer Service and not just put people in high position's for a higher BEEE rating!</p> <p> </p> <p>Today I went back to Makro to get a few stuff and the cashier asked me if I wanted a packet and I said yes , I made payment and as I was supposed to leave no one packed my stuff in the packets...so I asked the cashier who must pack my stuff and she rep**** that I must do it myself! I was so angry I asked for my money back for the packet she called the supervisor and again the supervisor want's me to go to returns and refunds for R2.00...Seriously! I'm so sick of Makro and their *********** staff. I will not shop ato Makro again!</p> <p> </p> <p>Makro you make enough money in order to train your staff properly!!!</p>