1 reviews | Active since Sept 2016

30 Apr 2020, 15:15

Disgusting behavior

what’s the use of advertising staff on the website and them being able to be collected at store but when we get to the store it can’t be sold? We went to buy a tv which was collect in store available but when we got there there we where told it can’t be sold...

0
Replies (1)
Makro
Makro's reply30 Apr 2020, 15:46
Official
Good day Lesego, 

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team