Disgusting and pathetic service

I ordered a fridge online and due tobthe importance of having a fridge i made sure the store i selected was close to me and had stock. Today i call the national number to check on my order as part of my order ( smaller items was delivered) but not the fridge. They told me to call the store itself which was Ottery, they then tell me that the order was accepted by Montague Gardens and to call them which i did, only to be told sorry we're out of stock and can refund you in 7 working days. I asked to speak to a manager only for them to actually drop the call. So if i didnt call you then you wouldnt have let me know you're out of stock? I would have been waiting and waiting for my fridge not knowing you didnt do your job properly and there isnt infact. Fridge for me which i paid for? I will never support your company again. You have no customer empathy no nothing infact. Disgusting man!